
Fenicksdoun
Garbage app, lost 10s of thousands of points because the store canceled my order that had point turned in for meals. Didn't charge me but took my points. Additionally, the apps says something is wrong preventing me from submitting my order when nothing is wrong with the order. Each item individually checked. I would give zero stars if that was an option. Workers in store stated I was too old to be using the app anyway. Talked to the manager and was told she don't deal with the app issues
44 people found this review helpful
McDonalds USA, LLC
April 23, 2025
we make every effort to create the best app possible. if you used MyMcDonalds Rewards Points and the order is canceled, you will receive a deal voucher via the app for the item you attempted to redeem. if you need more help connect with us here: https://www.mcdonalds.com/us/en-us/feedback.html

Joyce Mosley
I used to love this app but I am so tired of the bugs. I can not even order delivery from the app anymore and when I try it says it cannot process and swaps me to pickup. I would like to be able to spend my money and not have to pickup my food constantly especially when it used to work. other than that the rewards are fine, deals are decent. The app is just pretty trash.
50 people found this review helpful
McDonalds USA, LLC
April 21, 2025
ensuring a smooth app experience for you is our priority, Joyce. try uninstalling and reinstalling the app. if that doesn't work, let us know more here: https://www.mcdonalds.com/us/en-us/feedback.html

Brett Davis
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It would be useful if the app worked, but every time I get close to the buy 5 get 1 free mccafe, the checkout is glitches, and I can't order anything with it. Still having issues with deals. Now they offer deals then after you complete your order it says you can't use the deal right before you check out.
13 people found this review helpful
McDonalds USA, LLC
April 23, 2025
it seems you’re having trouble using deal for mobile orders, Brett. try uninstalling and reinstalling the app. if you still have the same issue, hit us up here: https://www.mcdonalds.com/us/en-us/feedback.html